العربية
The role of technical support
Technical support for customers is after-sales services as follows:
- Follow customer product performance
- Solving product problems
- Technical opinion is provided to solve problems related to the equipment used in petroleum products
- Making technical seminars for senior customers as well as for the company's salesmen
The technical services sector is also developing technical specifications for oils.
And the grease that is marketed in the company and determine the required technical specifications
To produce modern products in line with recent developments in the field of production and marketing
Petroleum products.
(Full program of customer training courses)
- Lubrication Theory
- General properties of petroleum products
- ▸ Internal burn engine oils
- ▸ The significance of tests of used oils for engines
- • Common problems in the trading of engine oils
Characteristics and uses of:
- ▸ Fuel of various types
- ▸ Grease
Common problems in the trading and use of these products
Properties and uses of:
- ▸ Turbine oils
- ▸ Transformers oils
- ▸ Hydraulic and brake oils
- ▸ Chair oils
- ▸ Gear oils
Common problems in the trading and use of these products
Properties and uses of:
- ▸ Compressor oils and slurry
- ▸ Rust resistance oils
- ▸ Heat treatment and heating oils
- ▸ Cutting fluids
- ▸ Properties and uses of textile oils
- • The significance of used industrial oil tests
- ▸ Storage and trading.
- ▸ Cutting and heat treatment oils
- ▸ Rust resistance materials
- ▸ Textile machine oils
- ▸ Storage, circulation and control of the quality of petroleum products
- ▸ The significance of used oil tests
- ▸ Review
- ▸ Marketing
- ▸ Technical services in customer service
- ▸ Evaluation of the program